Issue Resolution

CiviCRM Investigation & Troubleshooting

When something in CiviCRM isn’t working as expected, this service identifies the root cause and gets you back on track.

Get expert help so you can get back to your mission.

Many issues can be resolved within the included 90 minute investigation window. If the problem turns out to be more complex, I’ll report back with clear options before continuing.

How it works - $200

Submit your issue

Describe what’s happening and authorize the work to begin.

Clarification call

If needed, we’ll have a brief call to clarify the issue before I begin.

I'll get to work

I’ll investigate the issue (up to 90 minutes) and resolve it where feasible. If not, I’ll come back with clear findings and next steps before any additional work proceeds.

– Tara DeSisto, Development Director