Andy took the time to fully understand our immediate needs and limitations. He also worked with us to develop a process to keep our short and long term development/features goals moving forward at our pace. This ensures that implementations done today also consider the impacts on future planned enhancements.
Issue Resolution
CiviCRM Investigation & Troubleshooting
When something in CiviCRM isn’t working as expected, this service identifies the root cause and gets you back on track.
Get expert help so you can get back to your mission.
Many issues can be resolved within the included 90 minute investigation window. If the problem turns out to be more complex, I’ll report back with clear options before continuing.
Service Initiation Fee
How it works - $200
Submit your issue
Describe what’s happening and authorize the work to begin.
Clarification call
If needed, we’ll have a brief call to clarify the issue before I begin.
I'll get to work
I’ll investigate the issue (up to 90 minutes) and resolve it where feasible. If not, I’ll come back with clear findings and next steps before any additional work proceeds.