(re-posted from a LinkedIn post in 2024) Lately I’ve been reflecting a lot on personal growth and learning. We’re a whole lot of those you’ve been surrounded by or been lucky to have collaborated with. That got me thinking, who are 5 people that have been most impactful in shaping me to this day? I’m […]
Finding your mentors Read More »
Sometimes the most impactful thing you can do is the most human, the most simple. Here’s what gets me, especially in the US where we glamorize and adore the youth to such great lengths. Everything is about staying young and vibrant. I get it but it comes at an expense. Older people kind of fade
After I posted, The efficiency trap, I came across this a few days later on YouTube titled, “What I learned from automating everything“. Initially, I thought it was going to tell me about the unintended consequences of this thinking and a call to be more human and authentic. Nope, it really was about automating everything
Automating birthday reminders?! Read More »
In CiviCRM land, we have a marketing budget that’s about a shoe-string, or maybe half of a shoe-string. And that’s probably why if you’ve ever heard it and also find the right pathway to getting started, it can be a game-changer in advancing your mission. But in the end, CiviCRM relies on word of mouth
2025 CiviCRM end user survey Read More »
In the CRM world, we’re kinda obsessed with efficiency. Automate this, remove manual work that. But just because you can, doesn’t mean you should. Ask yourself: are there times when the allure of maximum efficiency makes you feel a bit myopic? Look, efficiency can give you the “I’m getting more stuff” done than ever feeling.
The efficiency trap Read More »
Taking the admin burden off your operations? Check. Well, a one feature I’ve been implementing recently making sure the auto-renew checkbox is checked by default for membership pages. Yes, you could send reminders via Administer > Communications > Scheduled Reminders to prompt people to renew. But why not remove that altogether and go for simplicity?
Making auto-renew membership the default Read More »
Imagine your car is having some engine issues. You go ahead and call your neighborhood mechanic, Jim—a small independently owned shop you’ve worked with before. You: “Hey, it’s me again. My car is running real rough. Any chance you can have a look this week?” Mechanic, Jim: “Of course! Remind me, is this the Pontiac
Faceless support or trusted partner? Read More »
Recently I’ve been having some health issues and making my trip through the mill of doctors, tests and followups that all entails. Least it be said that the frustration of the health care system is understandable in the US. It’s been hard, because you end up dealing with a lot of bureaucracy of a massive
Press 5 for a callback Read More »
When you take a hard look at what CRM you might want to use, it’s common to strictly look at what it can get you. Features. Support packages. Integrations. Hard cost benefit analysis. But, there’s one area I find that is overlooked too often. The CiviCRM community values and how they align with that of
When you have that feeling your systems are holding you back and know you need outside help, it’s tempting to look up some experts and engage them right away? But should you really go and do that? My answer is pretty much always no. It’s actually time to do some more homework. Recognition of the
Doing your homework Read More »
